Jeff S
Rank = Lee Andrews
Posts: 204
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Post by Jeff S on Mar 18, 2020 15:31:31 GMT
A heads up for those with Sky Sports apparently you can now suspend Sky Sports until the hiatus is ended. However this from the web ( many versions available if you google it ) :
"Sky said that customers will not be able to pause their subscriptions online. Instead, people who want to suspend their payments will need to call the company directly, on 0800 151 2747.
But demand for the phone centre is reported to be extremely high, with many frustrated customers complaining of lengthy waits before getting through, and others saying they received a recorded message telling them the call centre was closed."
No such offer yet from BT AFAIK.
Good luck - I confess I've not tried this yet.
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Post by garstang7 on Mar 18, 2020 16:23:58 GMT
They do not make life easy for the punter Believe in better Believe in Sky BT only rush when they want to increase for your tariff price.
Experience has taught one that in the Communications field those Companies are probably the most difficult to get to talk to.
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Jeff S
Rank = Lee Andrews
Posts: 204
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Post by Jeff S on Mar 20, 2020 11:36:09 GMT
You can now pause Sky Sports via the web site. Log in and it appears as an option. Still took a couple of goes, but to be fair to Sky at least it's now doable.
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Jeff S
Rank = Lee Andrews
Posts: 204
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Post by Jeff S on Mar 28, 2020 14:19:45 GMT
BT Sports will now give you a months refund if you apply via their web site. Nothing like as good as Sky's pause, but better than a kick in the nuts. Hopefully there will be another month's refund in due course
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